Privacy Policy

Introduction

DetentionIQ ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, company name, and other information you provide when requesting a demo or contacting us.
• Usage Data: Information about how you use our website, such as IP address, browser type, and pages visited.
• Telematics Data: For users of our services, we collect GPS data, event logs, and detention-related information from integrated systems like Samsara.

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our services, including automated detention tracking and analytics.
• To communicate with you, respond to inquiries, and send updates.
• To improve our website and services based on usage data.
• To comply with legal obligations and protect our rights.

Sharing of Information

We do not sell your personal information. We may share information with:

• Service providers who assist in operating our website and services (e.g., hosting, analytics).
• Business partners for integrated services like telematics providers.
• Legal authorities if required by law or to protect our rights.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

Depending on your location, you may have rights regarding your personal data, including:

• Access, correct, or delete your personal information.
• Object to or restrict processing.
• Withdraw consent where applicable.

To exercise these rights, contact us at [email protected].

Cookies and Tracking

We use cookies to enhance your experience. You can manage cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: [email protected]

Or via our contact page.